EPFO has initiated to settle PF claims online without the need for intervention of the employers. Accordingly, a new facility has been launched in employee’s Member Interface of Unified Portal for the employees/members to submit Online Claims based on Composite Claim Form (Aadhaar) for availing the benefits under EPF (Form- 19), Pension (Form- 10C) and PF Part Withdrawals (Form- 31).
For Online submission of a claim, members are required to complete e-KYC on the Unified Portal for submitting their claims through online mode and such claims will be available in the field office application software for processing without routing the same through their employers. For online submission of claim forms, the facility would be available only to those PF members who have seeded their KYC’s (Aadhaar Number and Bank Details) against their UAN which have further been verified digitally by the employer and also from the UID database, and service details are available on the Unified Portal.
EPFO has also instructed, priority needs to be given to online claims. All EPF field offices are advised to settle online claims with 5 days.